{"id":8218,"date":"2023-12-18T10:11:02","date_gmt":"2023-12-18T10:11:02","guid":{"rendered":"https:\/\/englody.com\/reembolso_devoluciones\/"},"modified":"2025-04-03T13:24:55","modified_gmt":"2025-04-03T11:24:55","slug":"refunds_returns","status":"publish","type":"page","link":"https:\/\/englody.com\/en\/refunds_returns\/","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”” text_direction=”default”]\r\n

Placing and accepting your order:<\/span><\/span><\/span><\/strong><\/p>\r\n\r\n

Each order is considered an offer to purchase our products. After placing your order, you will receive a confirmation email with an order number and all product details, as well as shipping costs for shipments outside the Peninsula and international shipments.<\/span><\/span><\/span><\/p>\r\n\r\n

Pay:<\/span><\/span><\/span><\/strong><\/p>\r\n\r\n

You can pay with major credit and debit cards, VISA, MASTERCARD, and BIZUM.<\/span><\/span> For professionals, contractors, and businesses, we accept bank transfers.<\/span><\/span><\/span><\/p>\r\n\r\n

Price:<\/span><\/span><\/span><\/strong><\/p>\r\n\r\n

Product prices include VAT.<\/span><\/span> Shipping is free and included in the price for orders within mainland Spain.<\/span><\/span><\/span><\/p>\r\n\r\n

Returns and cancellations:<\/span><\/span><\/span><\/strong><\/p>\r\n\r\n

You may return new, unused, and complete products within 14 calendar days of the delivery date of your products by informing us by email at info@englody.com.<\/span><\/span><\/span><\/p>\r\n\r\n

You are responsible for and will cover the cost of returning the product(s) unless the product is defective or does not match the description.<\/span><\/span><\/span><\/p>\r\n\r\n

Refunds will be issued using the same method as your original payment for products returned in good, unused condition and, if possible, in their original packaging.<\/span><\/span><\/span><\/p>\r\n\r\n

We do not accept returns on personalized products.<\/span><\/span><\/span><\/p>\r\n\r\n

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